Cannot connect to Netflix on Vizio smart tv: overview

Vizio Smart TVs support the installation of many widely used streaming applications, including the Netflix app. What occurs, though, in the case of Netflix not working on Vizio Smart TV? Thankfully, there are some tried-and-true fixes you can employ to solve the problem. Use the strategies in this article to fix Netflix functionality on Vizio TV.

Why has Netflix stopped working on my smart TV?

The most typical response to this query is that the Internet has been disabled in your region, since Netflix servers are rarely terminated for any reason. Nevertheless, you’re likely utilizing a VPN without realizing it. In this manner, it won’t be able to connect to the operational server.


A few of the potential causes are outlined below:

Online issue

Check to verify if it functions first because Netflix App may not be able to utilize any of the services if your region is experiencing an Internet-related (download speed) issue.

Account issue

While processing any Netflix content, the user’s account is frequently restricted without their knowledge. Then it won’t operate.

An earlier version of Netflix app

It may be an issue if you haven’t yet upgraded to Netflix’s most recent version.

Full memory

Even if your Vizio TV’s memory is exhausted, Netflix App may stop working on Vizio smart TV. You might not be able to view any content if there is an interruption or maintenance on Netflix. You won’t be able to use Netflix App at this moment or during this period.

The best course of action is therefore to wait till the Netflix service engineer resolves the issue.

 How do I get Netflix to work on my VIZIO TV?

Resetting your Vizio Smart TV is necessary if Netflix servers aren’t working. Wait exactly 60 seconds before plugging in your television again. After that, re-connect the power to your TV. With Netflix operating without any problems after a safe, soft reset, your TV will turn on immediately.

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The aforementioned approach should resolve the problem, however, if it doesn’t, don’t worry, we’ve put together a list of additional solutions to fix Netflix not working on the Vizio Smart TV issue.

Check to see if your Vizio TV model is compatible with the Netflix App

Numerous older Vizio TVs that were capable of running the Netflix app stopped about a decade ago. Most of these TVs are equipped with old CPUs that cannot handle the Netflix App. There’s a good chance that these models won’t ever again work with Netflix App, so you can simply delete Netflix App.

Restoring your internet connection

While numerous Netflix subscribers choose to disregard the slow internet speed, they are ignorant of the myriad difficulties that can develop as a result. To see if your internet speed is functioning effectively, try using other streaming Apps such as Hulu or YouTube.

You may test the download speed of your internet connection using certain websites if you’re experiencing problems trying to watch Netflix content.

The menu button on your Visio TV remote control can also be used. Next, choose the network selection. Select the Network Test or Test Network Connection option next.

The following must be done if your speeds are slower:

Keep an eye out for any potential interference sources, such as very thick walls between your router and your TV.

Your router should be turned off.

Speak to your internet service provider if you are experiencing network problems or if you think you need an update.

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The following are extra measures you may employ to solve the issue:

Hard reset your router: As stated before, this also entails hard resetting your Vizio TV. To do this, unhook the router’s adapter, give it a minimum of ten minutes to recuperate, then plug it back in, power it on, and hold back until it is fully operational before reconnecting.

Reconnect all wires: Verify that all of the components are correctly linked by re-connecting all of the cords to your router and modem setup.

Move your router toward your Vizio TV if the internet is still not working for a more dependable and quick connection. If this fails, try connecting your computer to the Internet more quickly and reliably by using an Ethernet cable.

Switch off your VPN

If a VPN is not something you use, you may disregard this step. If you are unaware of what it is, you are most likely not using one.

Most streaming services try to impose restrictions on VPN traffic.

If you’re connected to a VPN that Netflix App has been able to block, you are likely unable to access your streaming content.

The most straightforward way to confirm this is to disable it and try the connection once more.

Clear your Vizio TV’s cache

We advise clearing the cache of the Vizio TV if your issue persists despite Netflix App and Vizio TV firmware updates. This frequently releases more memory, making it simpler to utilize the RAM in your Vizio TV.


To clean the cache from your Visio TV memory, adhere to these instructions:

The menu button should be pressed first.

Go to the system right away, and then choose the option to reset the admin.

From this point, select clear memory/factory default by tapping the ok button and navigating with the arrows.

The clear memory button must be tapped on the following page.

Try starting Netflix from the home screen of the Vizio TV once the installation has finished.

Your Vizio TV firmware needs to be updated

Similar to Vizio smart TV software upgrades, firmware updates sometimes assist you with problems with TV apps. It’s possible that in the past, only Vizio TVs with automatic updates were used. Keep your Vizio TV connected, and the rest will be handled for you.

Although it can still be done manually, the software on more modern Vizio Smart TVs also gets updates automatically.

Having this on hand is a good idea, even though it shouldn’t be necessary if the automated update fails to alert you.

  • Press the home button on your Vizio TV remote to start.
  • Using the menu button, the system can be selected.
  • Click to check for updates.
  • Wait until your television checks for updates.
  • Verify the installation of any available updates.

Check the server

This is a probability that the servers are down. To be sure, if Netflix is unavailable elsewhere, you may additionally check other gadgets like your computer or smartphone.

You have no choice but to wait until the servers restart in this situation.

When Netflix resumes streaming, the platform may notify users who follow them on social media platforms like Twitter. For further information, search on websites like Downdetector.

The Netflix app cache must be cleared

While modern Vizio TVs might not allow you to upgrade or uninstall apps, you can clean the Netflix app’s cache. This is similar to deleting the cookies in your web browser, and it frequently fixes sporadic bugs in the program.

  1. On your remote control, press the home button.
  2. From the menu, choose System.
  3. Access Apps.
  4. Select System Apps.
  5. Open the Netflix app.
  6. Clear the Cache by clicking.
  7. Select OK.

Connect your mobile device or computer to your Vizio TV

Using the Netflix app, you can quickly connect your mobile device or computer to the Vizio Smart TV for screen-sharing. Be aware that, depending on the mobile device you’re utilizing, the screen-sharing process will change. By using an HDMI cable and the Vizio TV, you can opt to share the screen of your laptop or personal computer.

Another option is to connect wirelessly by using the screen-sharing option on your mobile device. Open the Netflix app on your smartphone and begin streaming. Notably, if you subscribe to Netflix’s mobile plan, this strategy won’t be helpful.

Power cycle

The power cycle is turning your Vizio TV off and back on again. It can get Netflix working as quickly and easily as can be possible. Even though it might not appear like a great deal, the power cycle can have a positive impact on your system.

Reset TV by doing the following:

  1. Initially, switch off your Vizio TV.
  2. Your TV’s power cord should be unplugged, then it should be replugged after around two minutes.
  3. Launch the Netflix app after the power cycle.
  4. To ensure Netflix working after the power cycle, re-check the Vizio TV.

Access a streaming device

Netflix is compatible with nearly all popular streaming devices. To start streaming, connect a streaming device and install the Netflix app.

I’d strongly advise spending some money to purchase a streaming device if you don’t already have one at home.

This is because streaming devices offer the finest streaming experience possible thanks to powerful processors, a simple user interface, a variety of streaming platform options, and the newest software.

To connect a USB Stick streaming device, adhere to these steps:

  1. Connect the gadget to the HDMI port on the Vizio smart TV.
  2. The HDMI port where the device is connected should now be the TV’s new input source.
  3. Add Netflix to the Apps/Channels area after the streaming device’s home screen has appeared.
  4. Start watching by launching the Netflix app.

Alter your Netflix account passcode

We suggest altering your login information if Netflix not working on your Visio TV and you are unable to access your account.

You must comply with the following actions to modify your Netflix account’s password:

  1. You should initially visit the Netflix main page, then click the ‘I forgot my password’ link.
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2. Wait for the e-mail to be delivered to your mailbox after entering your email address.

3. To change your login information, go to the link in your email and click it.

4. Launch Netflix after the procedure is finished, attempt to log in, and see if Netflix is functioning as you would like. The final option is to attempt a factory reset on your Vizio TV if you are still having trouble.

Factory reset

If your task hasn’t been completed using the aforementioned technique, in such a case your final option is to factory reset your Vizio TV. This will make your Vizio TV brand-new. As if you hadn’t just purchased a brand-new one.

To factory reset TV, follow these instructions:

  1. The menu button of your Vizio TV remote should be pressed.
  2. Enter the System tab by going to Settings.
  3. Click the ok button after selecting reset and admin.
  4. Input your PIN and select Reset to Factory settings from the menu.
  5. Wait for a minimum of seven minutes.

After completing this procedure, try downloading Netflix once more. Netflix is easier to use after and there won’t be any problems for you.

Factory reset Vizio TV without remote

You may still factory reset your Vizio smart TV if you are unable to use the remote for some reason.

The power switch on your Vizio TV must be located for this.

The volume down and source buttons should be pressed and held simultaneously with the Vizio smart TV on. Your Vizio smart TV will prompt you to hold down the input button after a brief delay.

A minimum of 10 seconds should be spent pressing and holding the input button.

In addition to rebooting and the factory reset of the Vizio smart TV, this will turn it off. A minute or so may pass during the reboot and reset process.

Fix your Vizio TV

Even if the first warranty does not apply, you can still send your TV back to Vizio for repairs. But your best bet is probably to find a qualified repair professional in your region.

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You have to be very careful when you take something apart. The Vizio smart TV contains numerous weak wire connections and strong circuits that could lead to injury (or even electrocution) if improperly handled.

We advise either locating a qualified TV repair professional on your own or returning your TV to the manufacturer for repairs.

We never advise attempting to change interior components yourself unless you are an expert in electronics fixing!

Invest in a brand-new Vizio TV

You could buy a new television set if your TV has passed its warranty expiration date.

As a result of the historically low cost of smart TVs, you might be able to purchase a brand-new TV model with additional features and a bigger screen for the same cost (or less) as having your old one repaired.

Can Vizio smart TV operate without WiFi?

Only the most basic display features are possible to use on a Vizio smart TV without an internet connection. Customers won’t be able to enjoy any streaming networks or similar smart TV apps without the internet, even though a TV would still function as a TV.

Is an update required for my Vizio Smart TV?

If they have an internet connection, Vizio Smart TVs automatically upgrade to the most recent firmware. If you are experiencing issues using specific apps on your TV, you can always try to see if it is up to date.

The following instructions will let you check or upgrade your Vizio TV’s firmware:

  1. Utilize your Vizio TV’s Home/Menu button.
  2. Choose System from the drop-down menu
  3. Select Check for Updates if any are available.
  4. Reload Netflix after the update has been deployed by restarting your TV.

What is the average lifespan of a Vizio TV?

Vizio televisions are renowned to last as long as televisions produced by other reputable manufacturers. A regular Vizio TV is expected to last between five and eight years if turned off for a couple of hours each day.

To learn more about Netflix Not Working On Vizio Smart TV, check out this post here.


Several factors, as previously discussed, could lead to Netflix not working on Vizio Smart TV. You may reset Netflix on your Vizio Smart TV in a variety of ways. I hope this article is of help.

Contact your internet service provider to discuss the issue you are experiencing, if none of these options seem to be of any use to you.

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